Privacy and Other Policies

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Legally and ethically counselors in North Carolina are required to keep all information shared confidential with the following exceptions:

·      If your therapist believes you are a danger to yourself or to someone else

·       In the case of abuse to an elderly person, handicapped person, or a child

·       If the release of confidential information is court ordered by a judge

·       In the case of a medical emergency

·       If you desire to seek reimbursement from a managed care company, the disclosure of confidential information may be required for reimbursement

·       These rights are waived if accusations of misconduct are brought

Even under the above circumstances, only the essential information will be revealed, and your counselor might attempt to inform you before confidentiality is breached. 

Mental health counselors are required to follow the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This will be further elaborated by your therapist prior to receiving services. Generally speaking HIPPA protects a person’s health information.

For more information on HIPPA click below.

We do understand that incidents occur that are out of your control, but due to the increase of demand of therapy appointments, I require a 24-hour notice for canceling appointments.  If an appointment is cancelled with less than 24-hour notice or if an appointment is not attended, fees may be charged. Insurance does not cover no show and late cancellations fees.